DecodedCars2020 Mercedes-Benz Metris Passenger
Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2020 models.
- Class
- Special Purpose Vehicle 2WD
- Body styles
- Van
- Engines
- 2.0L 4-cyl turbo
- Drivetrain
- Rear-Wheel Drive
- Fuel
- Premium Gasoline
- MPG (best)
- 21 combined · 19 city / 23 hwy
- Length
- 202.4 in
- Curb weight
- 4,850 lb
- NHTSA rating
- Not rated
- Recalls
- 8 campaigns
Pros & cons
What's good
Nothing stands out against similar models in the data.
Watch out for
- Premium fuel requiredEvery gasoline version is rated for premium, which raises running costs.
- 8 recallsMore than similar models (about 0). Confirm repairs with the VIN.
Calculated from EPA, NHTSA and vPIC data — not a review. How we calculate this →
Overview
The 2020 Mercedes-Benz Metris Passenger is a special purpose vehicle offered with a 2.0L 4-cyl turbo engine and rear-wheel drive.
It measures about 202 inches long and 76 inches wide on a 126-inch wheelbase, with a curb weight of roughly 4,850 lb.
EPA rates its most efficient version at 21 MPG combined (19 city / 23 highway), 2% worse than the 2020 special purpose vehicle average of 21.5 MPG, for an estimated $3,900 a year in fuel.
NHTSA has not published a 5-Star overall rating for this model year.
It has 8 recall campaigns on file and owners have filed 7 complaints with NHTSA since 2015, most often about the electrical system.
What changed for 2020
No changes to engines, powertrains, drivetrains, size, EPA ratings or NHTSA crash rating compared with the 2019 Metris Passenger — a carry-over year in the data.
Compared with 2019; trim, feature and price changes aren't covered. See the 2019 Metris Passenger →
Dimensions & weight
| Body | Length | Width | Height | Wheelbase | Track F / R | Curb weight | Weight F/R |
|---|---|---|---|---|---|---|---|
| Van | 202.4 in | 76 in | 75.2 in | 126 in | 65.4 / 65 in | 4,850 lb |
Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.
Will it fit your garage? Check with your measurements →Engines, MPG & running costs
| Version | Engine | Transmission | Drive | City / Hwy / Comb | vs. class | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|---|---|
| Metris (Passenger Van) | 2.0L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 19 / 23 / 21 | -2% | $3,900 | 427 |
4/10EPA fuel economy score (best version)
4/10EPA greenhouse gas score
Spend $7,500Fuel over 5 years vs. average new car
21.5 MPG2020 Special Purpose Vehicle 2WD average
EPA estimates; "vs. class" is combined MPG against the 2020 EPA class average. How we calculate this →
Safety ratings & technology
NHTSA has not published 5-Star ratings for the 2020 Mercedes-Benz Metris Passenger.
Similar 2020 special purpose vehicles
| Model | Best MPG / range | NHTSA overall | Recalls |
|---|---|---|---|
| 2020 Mercedes-Benz Metris Passenger (this car) | 21 MPG | Not rated | 8 |
| 2020 Mercedes-Benz Metris Cargo | 22 MPG | Not rated | 0 |
Recalls (8)
Air Bags › Air Bag/Restraint Control Module · Feb 6, 2026
NHTSA campaign 26V070000 · 52,360 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
- Risk
- An air bag that does not deploy as intended increases the risk of injury in a crash.
- Fix
- Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Equipment › Electrical › Infotainment › Video (Touch)Screen/Monitor/Unit · Jul 11, 2025
NHTSA campaign 25V463000 · 43,422 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Fix
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Communication › Auto Crash Notification · May 20, 2022
NHTSA campaign 22V360000 · 19,937 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings · Mar 8, 2022
NHTSA campaign 22V134000 · 42,132 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Fix
- Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Service Brakes, Hydraulic › Fluid · Feb 8, 2022
NHTSA campaign 22V066000 · 28,743 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Risk
- A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Fix
- Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Electrical System › Software · Feb 5, 2021
NHTSA campaign 21V055000 · 84,345 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, And Fittings · Nov 24, 2020
NHTSA campaign 20V729000 · 562 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
- Risk
- The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
- Fix
- DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Electrical System › 12v/24v/48v Battery · Oct 8, 2019
NHTSA campaign 19V715000 · 15,160 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Risk
- If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Fix
- DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Not every 2020 Mercedes-Benz Metris Passenger is affected — only a VIN check confirms your car.
Owner-reported problems
7Complaints to NHTSA since 2015
0Involved a crash
0Involved a fire
0Injuries reported
3,100 miTypical mileage at failure
Unverified owner reports; best-sellers collect more.
Used 2020 Mercedes-Benz Metris Passenger buyer's checklist
- Run the VIN at nhtsa.gov/recalls. 8 recalls this year — ask for proof of repairs.
- Electrical System — 2 owner reports. Test every window, lock, light, screen and USB port; check the battery age.
- Steering — 2 owner reports. Turn lock-to-lock while parked and on the road; listen for noises and feel for heavy or loose steering.
- Wheels — 2 owner reports. Ask the seller and mechanic specifically about this system.
- Mileage to watch. Owners typically reported problems around 3,100 miles; ask what was repaired near that point.
- Before you pay: service records, a history report and an independent inspection.
Generated by DecodedCars from NHTSA recalls and owner complaints for the 2020 Mercedes-Benz Metris Passenger. Not a substitute for a professional inspection.
Other Metris Passenger years
Compare all years →| Year | MPG (best) | Length | Overall | Recalls | Complaints |
|---|---|---|---|---|---|
| 2023 Metris Passenger | 19 | 202.4 in | Not rated | 4 | 2 |
| 2022 Metris Passenger | 19 | 202.4 in | Not rated | 5 | 9 |
| 2021 Metris Passenger | 19 | 202.4 in | Not rated | 7 | 1 |
| 2019 Metris Passenger | 21 | 202.4 in | Not rated | 12 | 9 |
| 2018 Metris Passenger | 21 | 202.4 in | Not rated | 10 | 28 |
| 2017 Metris Passenger | 22 | 202.4 in | Not rated | 14 | 29 |
| 2016 Metris Passenger | 22 | 202.4 in | Not rated | 13 | 127 |
Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Mercedes-Benz. How we calculate this →