DecodedCars2019 Mercedes-Benz Metris Passenger
Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2019 models.
- Class
- Special Purpose Vehicle 2WD
- Body styles
- Van
- Engines
- 2.0L 4-cyl turbo
- Drivetrain
- Rear-Wheel Drive
- Fuel
- Premium Gasoline
- MPG (best)
- 21 combined · 19 city / 23 hwy
- Length
- 202.4 in
- Curb weight
- 4,850 lb
- NHTSA rating
- Not rated
- Recalls
- 12 campaigns
Pros & cons
What's good
Nothing stands out against similar models in the data.
Watch out for
- Premium fuel requiredEvery gasoline version is rated for premium, which raises running costs.
- 12 recallsMore than similar models (about 0). Confirm repairs with the VIN.
Calculated from EPA, NHTSA and vPIC data against 3 similar 2019 models — not a review. How we calculate this →
Overview
The 2019 Mercedes-Benz Metris Passenger is a special purpose vehicle offered with a 2.0L 4-cyl turbo engine and rear-wheel drive.
It measures about 202 inches long and 76 inches wide on a 126-inch wheelbase, with a curb weight of roughly 4,850 lb.
EPA rates its most efficient version at 21 MPG combined (19 city / 23 highway), 2% better than the 2019 special purpose vehicle average of 20.6 MPG, for an estimated $3,900 a year in fuel.
NHTSA has not published a 5-Star overall rating for this model year.
It has 12 recall campaigns on file and owners have filed 9 complaints with NHTSA since 2015, most often about the tires.
What changed for 2019
No changes to engines, powertrains, drivetrains, size, EPA ratings or NHTSA crash rating compared with the 2018 Metris Passenger — a carry-over year in the data.
Compared with 2018; trim, feature and price changes aren't covered. See the 2018 Metris Passenger →
Dimensions & weight
| Body | Length | Width | Height | Wheelbase | Track F / R | Curb weight | Weight F/R |
|---|---|---|---|---|---|---|---|
| Van | 202.4 in | 76 in | 75.2 in | 126 in | 65.4 / 65 in | 4,850 lb |
Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.
Will it fit your garage? Check with your measurements →Engines, MPG & running costs
| Version | Engine | Transmission | Drive | City / Hwy / Comb | vs. class | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|---|---|
| Metris (Passenger Van) | 2.0L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 19 / 23 / 21 | +2% | $3,900 | 431 |
4/10EPA fuel economy score (best version)
4/10EPA greenhouse gas score
Spend $7,500Fuel over 5 years vs. average new car
20.6 MPG2019 Special Purpose Vehicle 2WD average
EPA estimates; "vs. class" is combined MPG against the 2019 EPA class average. How we calculate this →
Safety ratings & technology
NHTSA has not published 5-Star ratings for the 2019 Mercedes-Benz Metris Passenger.
Similar 2019 special purpose vehicles
| Model | Best MPG / range | NHTSA overall | Recalls |
|---|---|---|---|
| 2019 Mercedes-Benz Metris Passenger (this car) | 21 MPG | Not rated | 12 |
| 2019 Mercedes-Benz Metris Cargo | 22 MPG | Not rated | 0 |
| 2019 Cadillac XTS Hearse | 17 MPG | Not rated | 0 |
| 2019 Cadillac XTS Limo | 17 MPG | Not rated | 0 |
Recalls (12)
Communication › Auto Crash Notification · May 20, 2022
NHTSA campaign 22V360000 · 19,937 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings · Mar 8, 2022
NHTSA campaign 22V134000 · 42,132 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Fix
- Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Service Brakes, Hydraulic › Fluid · Feb 8, 2022
NHTSA campaign 22V066000 · 28,743 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Risk
- A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Fix
- Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Electrical System › Software · Feb 5, 2021
NHTSA campaign 21V055000 · 84,345 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, And Fittings · Nov 24, 2020
NHTSA campaign 20V729000 · 562 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
- Risk
- The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
- Fix
- DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Air Bags · Jun 9, 2020
NHTSA campaign 20V340000 · 12 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
- Risk
- Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
- Fix
- DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
Electrical System › 12v/24v/48v Battery · Oct 8, 2019
NHTSA campaign 19V715000 · 15,160 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Risk
- If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Fix
- DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Unknown Or Other · Oct 2, 2019
NHTSA campaign 19V693000 · 19 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Risk
- Failure to identify loose safety related parts can increase the risk of crash and injury.
- Fix
- DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Seats › Front Assembly › Head Restraint · Sep 18, 2019
NHTSA campaign 19V666000 · 29 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
- Risk
- The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
- Fix
- DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Equipment › Other › Owners/Service/Other Manual · Jul 24, 2019
NHTSA campaign 19V545000 · 2 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
- Risk
- The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
- Fix
- DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Steering · Jun 25, 2019
NHTSA campaign 19V489000 · 2 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
- Risk
- An unexpected loss of power steering assist can increase the risk of crash.
- Fix
- DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Unknown Or Other · Mar 20, 2019
NHTSA campaign 19V222000 · 7 vehicles
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Risk
- Failure to identify loose safety related parts can increase the risk of crash and injury.
- Fix
- DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Not every 2019 Mercedes-Benz Metris Passenger is affected — only a VIN check confirms your car.
Owner-reported problems
9Complaints to NHTSA since 2015
0Involved a crash
0Involved a fire
0Injuries reported
23,000 miTypical mileage at failure
Unverified owner reports; best-sellers collect more.
Used 2019 Mercedes-Benz Metris Passenger buyer's checklist
- Run the VIN at nhtsa.gov/recalls. 12 recalls this year — ask for proof of repairs.
- Tires — 3 owner reports. Ask the seller and mechanic specifically about this system.
- Wheels — 2 owner reports. Ask the seller and mechanic specifically about this system.
- Engine — 2 owner reports. Cold-start the engine, listen for knocking, and watch for warning lights or hesitation on acceleration.
- Mileage to watch. Owners typically reported problems around 23,000 miles; ask what was repaired near that point.
- Before you pay: service records, a history report and an independent inspection.
Generated by DecodedCars from NHTSA recalls and owner complaints for the 2019 Mercedes-Benz Metris Passenger. Not a substitute for a professional inspection.
Other Metris Passenger years
Compare all years →| Year | MPG (best) | Length | Overall | Recalls | Complaints |
|---|---|---|---|---|---|
| 2023 Metris Passenger | 19 | 202.4 in | Not rated | 4 | 2 |
| 2022 Metris Passenger | 19 | 202.4 in | Not rated | 5 | 9 |
| 2021 Metris Passenger | 19 | 202.4 in | Not rated | 7 | 1 |
| 2020 Metris Passenger | 21 | 202.4 in | Not rated | 8 | 7 |
| 2018 Metris Passenger | 21 | 202.4 in | Not rated | 10 | 28 |
| 2017 Metris Passenger | 22 | 202.4 in | Not rated | 14 | 29 |
| 2016 Metris Passenger | 22 | 202.4 in | Not rated | 13 | 127 |
Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Mercedes-Benz. How we calculate this →