2019 Ram Promaster City
Trims, performance, features, fuel economy, safety and known problems — with the pros and cons against similar 2019 models.
- Class
- Special Purpose Vehicle 2WD
- Body styles
- Van, Wagon
- Engines
- 2.4L 4-cyl
- Drivetrain
- Front-Wheel Drive
- Fuel
- Regular Gasoline
- MPG (best)
- 24 combined · 21 city / 28 hwy
- Length
- 187.8 in
- Curb weight
- 3,549–3,699 lb
- NHTSA rating
- Not rated
- Recalls
- 10 campaigns
Pros & cons
What's good
- Excellent fuel economyUp to 24 MPG combined — 17% better than the average 2019 special purpose vehicle (20.6 MPG).
Watch out for
- 10 recallsMore than similar models (about 1). Confirm repairs with the VIN.
Calculated from EPA, NHTSA and vPIC data against 3 similar 2019 models — not a review. How we calculate this →
Overview
The 2019 Ram Promaster City is a special purpose vehicle offered with a 2.4L 4-cyl engine and front-wheel drive.
It measures about 188 inches long and 72 inches wide on a 121-inch wheelbase, with a curb weight of roughly 3,549 lb (Van).
EPA rates its most efficient version at 24 MPG combined (21 city / 28 highway), 17% better than the 2019 special purpose vehicle average of 20.6 MPG, for an estimated $2,800 a year in fuel.
NHTSA has not published a 5-Star overall rating for this model year.
It has 10 recall campaigns on file and owners have filed 65 complaints with NHTSA since 2015, most often about the power train.
What changed for 2019
No changes to engines, powertrains, drivetrains, size, EPA ratings or NHTSA crash rating compared with the 2018 Promaster City — a carry-over year in the data.
Compared with 2018; trim, feature and price changes aren't covered. See the 2018 Promaster City →
Dimensions & weight
| Body | Length | Width | Height | Wheelbase | Track F / R | Curb weight | Weight F/R |
|---|---|---|---|---|---|---|---|
| Van | 187.8 in | 72 in | 74 in | 121.3 in | 59.4 / 60.2 in | 3,549 lb | |
| Wagon | 187.8 in | 72 in | 74 in | 121.3 in | 59.4 / 60.2 in | 3,699 lb |
Transport Canada CVS (Open Government Licence – Canada), Canadian-market figures.
Will it fit your garage? Check with your measurements →Engines, MPG & running costs
| Version | Engine | Transmission | Drive | City / Hwy / Comb | vs. class | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|---|---|
| Promaster City | 2.4L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 21 / 28 / 24 | +17% | $2,800 | 374 |
EPA estimates; "vs. class" is combined MPG against the 2019 EPA class average. How we calculate this →
Safety ratings & technology
NHTSA has not published 5-Star ratings for the 2019 Ram Promaster City.
Similar 2019 special purpose vehicles
| Model | Best MPG / range | NHTSA overall | Recalls |
|---|---|---|---|
| 2019 Ram Promaster City (this car) | 24 MPG | Not rated | 10 |
| 2019 Ford Transit Connect | 26 MPG | Not rated | 8 |
| 2019 Nissan NV200 Cargo Van | 25 MPG | Not rated | 1 |
| 2019 Nissan NV200 NYC Taxi | 24 MPG | Not rated | 0 |
Recalls (10)
Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor › · Dec 17, 2025
NHTSA campaign 25V876000 · 86 vehicles
- Problem
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Fix
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling › Cooling System › Radiator Assembly · Oct 23, 2025
NHTSA campaign 25V720000 · 300,691 vehicles
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- Risk
- Electrical circuits that overheat increase the risk of a fire.
- Fix
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Back Over Prevention › Sensing System › Camera · Aug 26, 2025
NHTSA campaign 25V552000 · 219,577 vehicles
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- Risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Fix
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Power Train › Automatic Transmission › Internal › Park Pawl · Apr 27, 2023
NHTSA campaign 23V301000 · 165,503 vehicles
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- Risk
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- Fix
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Exterior Lighting › Turn Signal · Sep 21, 2021
NHTSA campaign 21V728000 · 23,853 vehicles
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Fix
- Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Power Train › Automatic Transmission › Lever And Linkage › Column Shift · Oct 15, 2020
NHTSA campaign 20V582000 · 20 vehicles
- Problem
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Risk
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Fix
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Seat Belts › Front › Retractor · May 5, 2020
NHTSA campaign 20V250000 · 5 vehicles
- Problem
- National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
- Risk
- An unsecured occupant has an increased risk of injury in the event of a crash.
- Fix
- National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Seat Belts › Front › Retractor · Apr 20, 2020
NHTSA campaign 20V222000 · 205 vehicles
- Problem
- TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
- Risk
- An unsecured occupant has an increased risk of injury in the event of a crash.
- Fix
- TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Power Train › Automatic Transmission › Lever And Linkage › Column Shift · Jan 23, 2020
NHTSA campaign 20V036000 · 222,207 vehicles
- Problem
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Risk
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Fix
- Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Seats · Apr 29, 2019
NHTSA campaign 19V333000 · 544 vehicles
- Problem
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Fix
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Not every 2019 Ram Promaster City is affected — only a VIN check confirms your car.
Owner-reported problems
Unverified owner reports; best-sellers collect more.
Used 2019 Ram Promaster City buyer's checklist
- Run the VIN at nhtsa.gov/recalls. 10 recalls this year — ask for proof of repairs.
- Power Train — 23 owner reports. Test-drive through all gears, including reverse; note slipping, harsh or delayed shifts.
- Engine — 10 owner reports. Cold-start the engine, listen for knocking, and watch for warning lights or hesitation on acceleration.
- Engine And Engine Cooling — 7 owner reports. Cold-start the engine, listen for knocking, and watch for warning lights or hesitation on acceleration.
- Mileage to watch. Owners typically reported problems around 21,000 miles; ask what was repaired near that point.
- Before you pay: service records, a history report and an independent inspection.
Generated by DecodedCars from NHTSA recalls and owner complaints for the 2019 Ram Promaster City. Not a substitute for a professional inspection.
Other Promaster City years
Compare all years →| Year | MPG (best) | Length | Overall | Recalls | Complaints |
|---|---|---|---|---|---|
| 2022 Promaster City | 24 | 187.8 in | Not rated | 9 | 70 |
| 2021 Promaster City | 24 | 187.8 in | Not rated | 10 | 116 |
| 2020 Promaster City | 24 | 187.8 in | Not rated | 7 | 43 |
| 2018 Promaster City | 24 | 187.8 in | Not rated | 12 | 54 |
| 2017 Promaster City | 24 | 187.8 in | Not rated | 12 | 76 |
| 2016 Promaster City | 24 | 187.8 in | Not rated | 15 | 58 |
| 2015 Promaster City | 24 | 187.8 in | Not rated | 13 | 88 |
Sources: EPA, NHTSA, Transport Canada, Wikimedia Commons. Not affiliated with NHTSA, the EPA or Ram. How we calculate this →